:root{--chip:#475569;--bg:#f4f6f9;--card:#fff;--fg:#0f172a;--mut:#526075;--line:#e2e8f0;--acc:#0F766E;--acc-on:#fff;--warn:#b45309;--bad:#be123c;--me:#e6f6f4;color-scheme:light dark}
@media(prefers-color-scheme:dark){:root{--chip:#cbd5e1;--bg:#0b1220;--card:#131c2e;--fg:#e8eef7;--mut:#94a3b8;--line:#243049;--me:#10343a}}
*{box-sizing:border-box}
html,body{margin:0;height:100%;background:var(--bg);color:var(--fg);font:16px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}
button,input,select,textarea{font:inherit;color:inherit}
#app{height:100dvh;display:flex;flex-direction:column;max-width:1100px;margin:0 auto;background:var(--bg)}
.bar{display:flex;align-items:center;gap:10px;padding:calc(10px + env(safe-area-inset-top)) 14px 10px;background:#0f172a;color:#fff}
.bar h1{flex:1;margin:0;font-size:18px;font-weight:700;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bar button,.bar a{min-height:40px;padding:0 12px;border:0;border-radius:10px;background:rgba(255,255,255,.12);color:#fff;font-weight:600;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center}
.bar .pri{background:var(--acc)}
.tabs{display:flex;gap:6px;padding:10px 14px;overflow-x:auto;scrollbar-width:none}
.tab{flex:none;padding:7px 13px;border:1px solid var(--line);border-radius:999px;background:var(--card);cursor:pointer;font-weight:600;font-size:14px}
.tab[aria-pressed=true]{background:var(--acc);color:var(--acc-on);border-color:var(--acc)}
.list{flex:1;overflow:auto;padding:0 14px 20px}
.row{display:flex;gap:12px;align-items:flex-start;width:100%;padding:12px;margin:0 0 8px;border:1px solid var(--line);border-radius:14px;background:var(--card);text-align:left;cursor:pointer}
.row:hover{border-color:var(--acc)}
.dot{width:38px;height:38px;border-radius:50%;flex:none;display:grid;place-items:center;color:#fff;font-weight:700;overflow:hidden}
.dot img{width:100%;height:100%;object-fit:cover}
.main{flex:1;min-width:0}
.top{display:flex;gap:8px;align-items:baseline}
.top b{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.top time{font-size:12px;color:var(--mut);flex:none}
.snip{color:var(--mut);font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.meta{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}
.chip{padding:1px 8px;border-radius:999px;background:var(--line);font-size:12px;font-weight:600;color:var(--chip)}
.chip.s-human{background:#fde68a;color:#713f12}.chip.s-waiting{background:#fecdd3;color:#881337}.chip.s-ai{background:#ccfbf1;color:#115e59}.chip.new{background:var(--bad);color:#fff}
.empty{padding:40px 20px;text-align:center;color:var(--mut)}
.thread{flex:1;min-height:150px;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:8px}
.msg{max-width:84%;padding:9px 12px;border-radius:14px;background:var(--card);border:1px solid var(--line);white-space:pre-wrap;overflow-wrap:anywhere}
.msg .rich p{margin:0;white-space:normal}.msg .rich p+p,.msg .rich ul,.msg .rich ol{margin-top:6px}.msg .rich ul,.msg .rich ol{margin-bottom:0;padding-left:20px}.msg .rich a{color:var(--acc);text-decoration:underline}
.msg>.linkbtn{display:block;margin-top:8px;padding:6px 0}
.msg small{display:block;color:var(--mut);font-size:12px;margin-bottom:2px}
.msg.agent{align-self:flex-end;background:var(--me)}
.msg.ai{align-self:flex-end;background:var(--card);border-style:dashed}
.sys{align-self:center;color:var(--mut);font-size:13px;text-align:center;max-width:90%}
.cardnote{align-self:flex-end;max-width:84%;padding:6px 10px;border-radius:10px;background:var(--bg);border:1px solid var(--line);font-size:13px;color:var(--mut)}
.info{padding:8px 14px;background:var(--card);border-bottom:1px solid var(--line);font-size:14px;display:flex;flex-wrap:wrap;gap:6px 14px;align-items:center}
.info a{color:var(--acc)}
.ctl{display:flex;gap:8px;padding:8px 14px;background:var(--card);border-bottom:1px solid var(--line);flex-wrap:wrap}
.btn{min-height:42px;padding:0 14px;border:1px solid var(--line);border-radius:10px;background:var(--card);cursor:pointer;font-weight:600}
.btn.pri{background:var(--acc);color:var(--acc-on);border-color:var(--acc)}.btn.danger{color:var(--bad)}
.btn[disabled]{opacity:.5}
.compose{display:flex;gap:8px;padding:10px 14px calc(10px + env(safe-area-inset-bottom));background:var(--card);border-top:1px solid var(--line);align-items:flex-end}
.compose textarea{flex:1;min-height:44px;max-height:140px;padding:10px 12px;border:1px solid var(--line);border-radius:12px;background:var(--bg);resize:none}
.banner{padding:8px 14px;background:#fff7e0;color:#6a4b00;font-size:14px;border-bottom:1px solid #f1e0b0}
.pad{padding:14px;overflow:auto;flex:1}
.pad h2{margin:18px 0 8px;font-size:16px}
.field{display:block;margin:0 0 12px}.field span{display:block;font-size:13px;font-weight:600;color:var(--mut);margin-bottom:4px}
.field input,.field textarea,.field select{width:100%;padding:11px 12px;border:1px solid var(--line);border-radius:10px;background:var(--card)}
.err{color:var(--bad);margin:8px 0}.ok{color:#15803d;margin:8px 0}
.card{padding:12px;border:1px solid var(--line);border-radius:14px;background:var(--card);margin:0 0 10px}
.canned{display:flex;gap:6px;flex-wrap:wrap;padding:8px 14px;background:var(--bg);border-top:1px solid var(--line)}
.canned button{padding:6px 10px;border:1px solid var(--line);border-radius:999px;background:var(--card);font-size:13px;cursor:pointer;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(min-width:900px){#app{border-left:1px solid var(--line);border-right:1px solid var(--line)}}

/* 1.1.0 */
.searchrow{padding:10px 14px 0}.search{width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:12px;background:var(--card)}
.filters{display:flex;gap:6px;padding:0 14px 10px;overflow-x:auto;scrollbar-width:none;flex-wrap:wrap}
.chip.prio{background:#fed7aa;color:#9a3412}
.ctxbox{padding:8px 14px;background:var(--card);border-bottom:1px solid var(--line);font-size:14px}.ctxbox[open]{flex:none;max-height:38vh;overflow:auto}
.ctxbox summary{cursor:pointer;font-weight:600;min-height:32px;display:flex;align-items:center}
.kv{display:flex;gap:10px;padding:3px 0;align-items:baseline}.kv span{flex:0 0 150px;color:var(--mut);font-size:13px}.kv b{font-weight:500;overflow-wrap:anywhere;min-width:0}
.msg.note{align-self:stretch;max-width:100%;background:#fff8dc;border:1px dashed #d9b84a;color:#4a3b00}
@media(prefers-color-scheme:dark){.msg.note{background:#3a3210;color:#f4e7a8}}
.linkbtn{border:0;background:none;color:var(--acc);text-decoration:underline;cursor:pointer;padding:4px 0;min-height:32px;font-weight:600}
.moderow{display:flex;gap:6px;padding:6px 14px 0;background:var(--card)}
.draftrow{display:flex;gap:6px;padding:6px 14px;background:var(--card);flex-wrap:wrap}.draftrow input{flex:1;min-width:140px;padding:9px 11px;border:1px solid var(--line);border-radius:10px;background:var(--bg)}
.draftrow[hidden]{display:none}
.compose textarea.isnote{background:#fff8dc;color:#3a2f00}
.canned .plus{border-style:dashed}
.ctl select.btn{padding-right:8px}
@media(max-width:560px){.kv{flex-direction:column;gap:0}.kv span{flex:none}}
:focus-visible{outline:3px solid #f5b301;outline-offset:2px}
/* 1.2.0: email, forms and order tickets */
.chip.org{background:#e0e7ff;color:#3730a3}.chip.org-form{background:#dbeafe;color:#1e40af}.chip.org-quote{background:#fef3c7;color:#92400e}.chip.org-ticket,.chip.org-order{background:#ffe4e6;color:#9f1239}.chip.org-outbound{background:#e2e8f0;color:#334155}
.row .subj,.info .subj{font-weight:600;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}
.info .subj{flex-basis:100%;white-space:normal}
form.pad .field{display:block;margin:0 0 12px}form.pad .field>span{display:block;font-size:13px;color:var(--mut);margin-bottom:4px}
form.pad select,form.pad input[type=text],form.pad input[type=email],form.pad textarea{width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:var(--card);color:inherit;font:inherit}
.filecard{align-self:flex-start;max-width:84%;display:flex;gap:10px;align-items:center;padding:9px 12px;border:1px solid var(--line);border-radius:14px;background:var(--card)}
.filecard .ficon{font-size:22px}.filecard .fmain{min-width:0;flex:1;display:flex;flex-direction:column;gap:1px}.filecard b{overflow-wrap:anywhere;font-size:14px}.filecard small{color:var(--mut)}
.fnote{font-size:12px;color:var(--mut)}.fnote.err{color:var(--bad)}
@media(max-width:560px){.filecard{max-width:100%;align-self:stretch}}
.attached{display:flex;flex-wrap:wrap;gap:6px;padding:0 14px;background:var(--card)}.attached:empty{display:none}
.achip{display:inline-flex;gap:4px;align-items:center;padding:4px 6px 4px 10px;border:1px solid var(--line);border-radius:999px;background:var(--bg);font-size:13px;max-width:100%}
.achip b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:200px;font-weight:600}.achip small{color:var(--mut)}.achip.error{border-color:var(--bad)}.achip.error small{color:var(--bad)}
.achip button{border:0;background:none;cursor:pointer;min-width:28px;min-height:28px;border-radius:50%;color:var(--mut)}
.btn.attach{white-space:nowrap}.compose .btn.attach{align-self:flex-end}

.attlabel{align-self:flex-start;font-size:12px;font-weight:700;color:var(--mut);text-transform:uppercase;letter-spacing:.04em;margin:6px 2px 0}.filecard .facts{display:flex;gap:6px;flex-wrap:wrap}